Ian has provided coaching and mentoring support to me over an extended period of challenge in the market and our organization. During this period his guidance and ability to listen and reflect in a totally objective manner have been invaluable. I found Ian to be very professional in his approach but more importantly able to build a deep and trusting relationship that has created deep mutual respect and allowed for the exploration of “whole of life” issues. This has been a crucial part of his strength as a mentor after all, one of the major challenges is that of balancing the various roles we play in life. Ian’s guidance gave me significant benefit in the areas of both professional and personal life.

We recognised Ian as a leader in his professional field and were delighted that he agreed to assist us in our current strategic development work. In addition to his intellectual standing, Ian demonstrates strong personal leadership – he has demonstrated that he can ‘bring along’ the most senior management group, enthusing them about the focus and need for change as an organisation. Ian provided excellent advice regarding how an organisational assessment model should be used to provide important information; it has been executed to great success.

Ian understood our needs very quickly, and this was because he took the time to understand us as an organisation and really listen to what we were trying to achieve. He is second to none in terms of relationship management. His unobtrusive and sincere style was a seamless fit with our culture, as was his ability to get to the heart of the matter.

Ian has delivered on all of the results we needed from him as a provider, and motivated our senior management team towards meaningful change. As an organisation, we demand high quality. Ian’s main competitive advantage is his ability to communicate and deal with people at all levels of an organisation in a way which makes sense to them. On a personal level, I believe that Ian really wants to do the best for his clients, and takes a holistic approach to the support and encouragement of those he works with.

Ian steps up to the mark to deliver and exceed client expectations.  This has led to further business being gained from a significant Blue chip account. I fully expect that his delivery of the programmes to this same organisation will lead to our company becoming entrenched in the client’s business. He draws on resources from many areas to effect change and this includes good use of his peer network both internally and external to the company.  His dedication to delivery of results inspires confidence in me and the team.The result of Ian’s efforts and commitment to his work has meant that he was invited to become a director of our organisation. This move was a reflection of his dedication and good work ethic that he has portrayed over the past two years.  No other contractor or staff member met all the criteria for this to be considered. Ian can be proud of what he has achieved and his business excellence is second to none in my working career. 

People have found him to be highly supportive and are motivated by his interventions.  He is good at keeping people up to the mark – pleasant and fair, but diplomatically insistent. Very high satisfaction levels have been expressed in this organisation with his work.  Ian has inspired the confidence of all he has worked with.